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Return & Refund Policy

If you desire a return and refund or exchange:

  • Please email or call us to let us know that you are requesting a return or exchange, we will advise you on the address to send it to.
  • For us to accept the return the item must be in unused, undamaged with all tags attached and in its original packaging.
  • Mail it back within 30 days of receipt of purchase.
  • Make sure to enclose a copy of your invoice and repackage your return securely in a padded envelope or box.
  • For exchanges, please include a check in the return envelope for $3.95 to cover our cost to mail you the new bracelet.
  • Refunds will be processed within 30 days.

For other information please see our Terms and Conditions page.